Back Office Team
About
As the Back Office Team, we are committed to ensuring that our clients receive exceptional service at every touchpoint. Our role revolves around facilitating a seamless experience in patient onboarding, insurance coordination, claims processing and payment management.
With a strong focus on client satisfaction, we work diligently to streamline administrative processes, ensuring that each patient's journey is smooth, efficient, and as stress-free as possible.. From handling insurance inquiries to managing billing workflows, we prioritize clear communication and timely resolutions to enhance our clients' experiences.
By fostering a welcoming environment and providing personalized support, we strive to build lasting relationships with our patients and their families. Our goal is to eliminate any barriers to care, allowing our clients to focus on what truly matters: their health and well-being.
At Only-Connect, we take pride in being a crucial link between our clinical team and the patients we serve, ensuring that every interaction reflects our commitment to excellence in healthcare.
Angela Cokley - Contact Details: angela.c@only-connect.us
Kia Turner - Contact Details: kia.t@only-connect.us